Fix: Headphone Jack Not Working On Computer

When you are going to play music or video on your computer, and you find that your headphone jack not working, It’s so irritating. But, Now you should not worry about it, you can quickly fix this problem by the following methods.

A complete guide to headphone jack is not working

The headphone jack is a green port on the back side or another side of your laptop. When you listen to music in the headphone, there is no disturbance that’s why users prefer the headphone instead of speakers. Google has a lot of searches about the problem of the headphone jack, so here you’ll get the solution to this problem.

Why aren’t my Headphones Working on my computer?

A lot of users have this problem, and they search about it on the internet computer headphone jack not working to find the reason, and they get so many reasons. This problem can be generated due to either hardware or software. Sometimes, there is also another reason for this problem. That is updatation. When you update your Windows 10, Windows 8/8.1, and Windows 7. This process may affect on your headphone jack. There are some common reasons for this problem:

  • The audio format of your computer doesn’t work properly,
  • Default settings are not correct,
  • Moisture,
  • When the audio driver in your system is not updated,
  • IDT Audio device,
  • Volume is not audible,
  • When your headphone is not properly plugged in,

Headphone jack in Laptops

Sometimes, There is no problem in your jack but your headphone is not working, So you should check your headphone in another laptop or computer. You can also solve this problem by restarting your computer, it’s the simplest way to fix this type of problems.

12 Solution: When your computer Headphone Jack not Working

It is so irritating when you listen to your favorite music and play a movie on your computer, and you want to fix that problem instantly. So, After finding the reasons, You search on the internet about the solution to this problem. As we discussed in the above paragraph, you should restart your computer to fix this problem, Sometimes it works. Still, If you are facing this problem then follow the below-listed methods:

1. Plug Your Headphone Properly

First of all, You should make sure that your headphone is plugged in properly. It means you should insert the right plug into a right jack. A headphone jack is a green color jack that is on the back side or another side of your computer.

Now, check it works, If sound not coming through headphones then move on to the next method.

2. Check the Volume is Audible

You should make sure that your computer’s volume is audible or not. Sometimes, you can’t hear the sound because the volume is muted or set to low.Sound not coming through headphone even volume is full

See the low-right corner on your screen, you’ll see a sound icon, click on it and move the volume slider towards the right side. Now, check that you can hear the sound if not, then see the next method.

3. Check it’s a Headphone problem or Not

If your headphone jack not working on the laptop after the volume is audible, it’s maybe your headphone problem. So, you should find that there is a problem, in your jack or your headphone. Try another headphone on your computer and see it’s working or not because a damaged headphone can create this problem. If another headphone works on your computer, then it’s your previous headphone problem. If it is not working, then it’s not a headphone issue.

4. Is your Audio driver updated?

Sometimes, An outdated or a wrong driver may occur this problem. An outdated can create many other problems such as computer speed, virus, etc. So, you have to update Audio driver to keep safe your computer from this type of problems.

5. Set Headphones as the default

Default settings may occur this problem, So you should set the Headphone as default. The windows can detect the default setting automatically but in some cases, we’ll have to set default devices manually to make sure it’s working properly. See the points to set headphone as default:

  • Right-click on the Sound icon that is on the low-right corner of the screen,settings in audio jack not working
  • Click on the Sound and then select the Playback tab,
  • Now, Unplug and re-plug headphone into the jack,Playback option to configure driver for headphone jack
  • And check it, If the sound is not coming through headphones then the default setting is not an issue.

6. Check the Audio format

An Audio format plays an important role in playing music and video on your computer. Actually, your audio jack can’t work properly if the audio format doesn’t match the default settings. So, if you want to fix this problem, you should change the audio format:

  • Select the Sound icon and right-click on it,
  • You’ll see a pop-up, Click sound on the pop-up,why aren't my headphone jack not working
  • Click on playback,
  • Right-click on Headphone,
  • And open the properties,
  • Click on Advanced,Set headphone frequency
  • After the clicking on advanced, you’ll see a list of audio format,
  • Select all the format one by one and check that sound is coming or not,
  • Click Apply and then OK.

7. Uninstall IDT Audio Device

Any solution of headphone jack problem can’t work properly if you have been installed an IDT audio device. So, you should uninstall it to fix the problem when headphones not working. Follow these steps to uninstall the IDT audio device from your computer:

Step 1: Press both Window logo key + R at a time,

Step 2: Copy appwiz.cpl,command to run appwiz.cpl to repair headphone jack

Step 3: Paste it into the box and then click OK,

Step 4: Right-click on IDT and click on Uninstall,

Now, check the headphone is working or not. Actually, IDT audio device makes a disturbance so it’s better to uninstall this device when headphone jack not working on Windows 10 PC.

8. Uninstall the Audio driver

Sometimes, This problem can be generated due to the audio driver on your computer or laptop. So, Once you should uninstall the driver to fix this problem:

  1. Go to the Device Manager,
  2. Double click on Sound, Video and Game controllers on the screen,Headphone driver controller
  3. It’ll show a list of drivers,
  4. Right-click the name of the audio device that you want to uninstall,
  5. And select Uninstall,
  6. Then you’ll see the instructions on the screen, follow them to complete this process.

After the process of uninstallation, you have to do restart your computer. This method will definitely work for you.

9. Reinstall the Audio Driver

You can reinstall the audio driver on your computer. Sometimes, it works when audio jack not working on computer or laptop. So, follow the steps to reinstall the audio driver:

Step 1: Open Recovery Manager on your computer,

Step 2: It will show “I need help immediately” on the left of the screen on your computer,

Step 3: Click Hardware driver reinstallation,

Step 4: Click OK,

Step 5: And you’ll see a list of installed drivers,

Step 6: Select the driver from a list that you want to reinstall.

10. Check the Internal Cables

As we discussed at the start of this article that headphone jack problem can be also due to any hardware. Internal cables of your computer can damage the jack, So you should check it and repair it.

First of all, Turn off the computer and unplug the power cable from switch. Now, Open the side panel of the laptop and check that wire is properly connected to the motherboard or not, If not, then connect it very gently and carefully. But, we’ll suggest that you should check your laptop in service center instead of this method.

11. Clean the Headphone Jack

The dust may be the reason for this problem if you keep opening your laptop or computer. So, you should clean the jack regularly. Consider these point if you are going to clean the headphone jack:

  • Remove the cotton from the swab until it can fit inside the jack,
  • Insert the cotton swab inside the headphone jack and swirl around to clean the dust/lint. Be sure to do this gently so you don’t cause damage to your device.A complete guide to headphone jack is not working

12. Dry the Headphone Jack

Dry the headphone jack regularly, mostly in the rainy season. The headphone jack can lose the connectivity due to moisturization and create the headphone jack problem. So, Keep dry the headphone jack of your computer by using a cotton or drier.


It’s not a big issue that headphone jack not working, It’s a common problem and the good thing is that solutions are also easy to fix this problem. You can easily solve this problem by cleaning jack, uninstalling driver, and many other methods. But, You have to uninstall IDT device if you want to fix this problem by any method. If you have an issue or problem in this article, Please comment in the comment box. We’ll try to give a better solution within 24 hours.

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